Restaurant Software

Phone orders, without the chaos

Call Center gives your team a dedicated screen for taking delivery and takeaway calls, with every order routed straight into the same kitchen queue as walk-ins.

Dedicated Order-Taking Screen Caller History Delivery & Takeaway Ready

Live - Call Center

Call answered, order in the queue.

Calls today64
Avg. call time2 min
Delivery orders21
Pickup orders14

Why Call Center

One screen for every phone order

Keep phone orders as fast and accurate as orders taken at the counter.

Purpose-built order screen

A fast, phone-order-focused layout built for taking calls back to back.

Caller history on hand

Repeat customers and their past orders show up the moment the call connects.

Delivery & pickup tagging

Every order is tagged so the kitchen and drivers know exactly how it's going out.

Address & zone lookup

Delivery addresses are checked against your service zones before the order is confirmed.

Built for taking calls back to back

A fast, phone-order-focused entry screen keeps calls moving, with notes and special requests captured right alongside the order.

  • Fast phone-order entry screen
  • Repeat-customer lookup
  • Order notes & special requests
IntaPOS Call Center order-taking screen

Every call becomes a kitchen ticket

The moment an order is confirmed on the call, it's routed to the same kitchen queue as counter and QR orders, tagged for delivery or pickup.

  • Orders routed to the kitchen queue
  • Delivery & pickup tagging
  • Estimated ready times

Delivery, organized from the first ring

Addresses are checked against your delivery zones before the order is confirmed, and every order stays visible from call to handoff.

  • Delivery zone & address checks
  • Driver assignment & handoff
  • Order status visible end to end

Full Feature List

Everything included with Call Center

Delivery Management

  • Order/guest info management
  • Rider & delivery tracking panel
  • Order history
  • Saving guest locations

Get Started

See Call Center running your phone orders

Book a walkthrough and we’ll show you how quickly your team can be live.